JGZ Double Logo

Frequently Asked Questions

1. How do I place an order?
To place an order with JGZ Just Gainz Athletic Apparel, simply browse our website and select the products you wish to purchase. Click on the “Add to Cart” button, review your items in the cart, and proceed to checkout. Follow the steps to enter your shipping and payment information to complete your order.

2. What payment methods do you accept?

We accept a variety of payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay for a seamless checkout experience.

3. How can I track my order?

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status and location of your package.

4. What is your shipping policy?

We offer fast and reliable shipping options. Standard shipping usually takes 3-5 business days, while expedited shipping is available for faster delivery. Please refer to our [Shipping Policy](#) for more details on shipping rates and estimated delivery times.

5. Do you offer international shipping

Yes, we offer international shipping to many countries. Shipping rates and delivery times may vary based on your location. Please check our [International Shipping](#) page for more information.

6. What is your return and exchange policy?

We want you to be completely satisfied with your purchase. If for any reason you are not, we accept returns and exchanges within 30 days of the purchase date. Please visit our [Returns & Exchanges](#) page for detailed instructions and eligibility criteria.

7. How do I return or exchange a product?

To initiate a return or exchange, please follow the instructions on our [Returns & Exchanges](#) page. You will need your order number and details to complete the process.

8. What should I do if I receive a defective or incorrect item?

We apologize for any inconvenience. If you receive a defective or incorrect item, please contact our customer support team within 7 days of receiving your order. We will promptly assist you in resolving the issue.

9. Can I cancel my order after it has been placed?

Orders can be canceled within 24 hours of placement. Please contact our customer support team immediately if you wish to cancel your order.

10. How can I contact customer support?

For any questions, concerns, or assistance, our customer support team is here to help. You can reach us through our [Contact Us](#) page or email us at support@jgzjustgainz.com.

We hope this FAQ section provides valuable information for our customers. If you have any further questions or require additional assistance, please don’t hesitate to reach out to us. Your satisfaction is our top priority!